Voice-It: Simplify Travel Booking for Professionals

Description

The design challenge is to create a voice user interface for a travel booking platform that specifically caters to the needs of working professionals. The interface should enable users to search and book flights, hotels, and rental cars, as well as manage their itineraries and receive timely notifications and updates. The goal is to provide a seamless and efficient travel booking experience for busy professionals on the go.

Target user group

The target user group for this voice user interface are working professionals who frequently travel for business. They are tech-savvy individuals who value convenience and efficiency in managing their travel arrangements. They may have limited time to dedicate to travel planning and require a user-friendly interface that can quickly understand and fulfill their travel needs.

Consider these

Efficient and accurate booking process

Seamless integration with existing travel booking platforms

Clear and concise voice instructions and feedback

Ability to manage and modify travel arrangements easily

Timely notifications and updates on travel status

Research questions

How intuitive and easy to use is the voice user interface for travel booking?

Does the voice user interface accurately understand and fulfill the travel needs of working professionals?

What are the pain points and challenges faced by working professionals when booking and managing travel arrangements?

How does the voice user interface compare to existing travel booking platforms in terms of convenience and efficiency?

What features and functionalities are most important to working professionals when using a voice user interface for travel booking?

Research methods

Usability testing

Interviews

Surveys

Task analysis

Competitive analysis

Sample content

{
  "user": {
    "name": "John Doe",
    "email": "johndoe@example.com",
    "company": "ABC Corporation"
  },
  "flight": {
    "origin": "New York",
    "destination": "San Francisco",
    "departure_date": "2022-10-15",
    "return_date": "2022-10-20",
    "passenger_count": 1
  },
  "hotel": {
    "destination": "San Francisco",
    "check_in_date": "2022-10-15",
    "check_out_date": "2022-10-20",
    "room_type": "Single",
    "num_rooms": 1
  },
  "rental_car": {
    "pickup_location": "San Francisco Airport",
    "pickup_date": "2022-10-15",
    "pickup_time": "10:00 AM",
    "return_date": "2022-10-20",
    "return_time": "10:00 AM"
  }
}