Chatbot for Writers on a Streaming Service

Description

The aim of this design challenge is to create a chatbot that can help writers navigate and discover content on a streaming service. The chatbot should be able to understand the writer's preferences and provide relevant recommendations, as well as provide information about different genres, actors, and writers. The goal is to enhance the writer's experience on the streaming service and make it easier for them to find relevant content for inspiration or research.

Target user group

The target user group for this chatbot is writers who use the streaming service as a source of inspiration and research for their writing. These writers may be looking for specific genres, actors, or topics related to their writing projects. They may also be interested in exploring new content and discovering hidden gems on the platform.

Consider these

The chatbot should understand and respond accurately to user queries about genres, actors, and writers.

The chatbot should provide relevant recommendations based on the writer's preferences and interests.

The chatbot should be able to suggest hidden or lesser-known content that may be of interest to the user.

The chatbot should have a user-friendly interface that is easy to navigate and interact with.

The chatbot should be able to learn and improve its recommendations over time based on user feedback.

Research questions

What are the common genres, actors, and writers that writers are interested in when using a streaming service for research or inspiration?

What are the pain points and challenges that writers face when trying to find relevant content on a streaming service?

How do writers currently discover new and interesting content on a streaming service?

What features and functionalities would writers find most useful in a chatbot designed for navigating a streaming service?

Research methods

Surveys

One-on-one interviews

Usability testing

Competitor analysis

Focus groups

Sample content

{
  "genres": [
    "Comedy",
    "Drama",
    "Science Fiction"
  ],
  "actors": [
    "Tom Hanks",
    "Meryl Streep",
    "Leonardo DiCaprio"
  ],
  "writers": [
    "Aaron Sorkin",
    "Quentin Tarantino",
    "Jane Austen"
  ]
}